Service Lead Technician - wastewater treatment systems
Job Type: Full-Time | On-site
Travel: Approximately 50% initially
Salary range:$35-$48 (DOE)
Job Overview
We are seeking an experienced Service Lead Technician to lead field service operations, manage customer startups and commissioning, troubleshoot industrial water and wastewater treatment systems, and train technicians.
This role combines hands‑on technical work, customer coordination, field service leadership, and shop support.
Key Responsibilities
- Lead and coordinate customer startups, commissioning, and field service activities.
- Install, troubleshoot, and service industrial water and wastewater treatment systems.
- Diagnose mechanical, electrical, and control system issues.
- Troubleshoot PLCs, HMIs, pumps, valves, and instrumentation.
- Perform preventive maintenance and system inspections.
- Prepare service reports and recommend repairs, parts, and upgrades.
- Coordinate service schedules, customer requirements, and internal resources.
- Assist with service contracts, renewals, and service quotations.
- Train and mentor shop technicians on troubleshooting and service procedures.
- Support shop testing and system preparation before shipment.
Required Qualifications
- 5+ years of field service experience with industrial water, wastewater, or process treatment equipment.
- Strong mechanical and electrical troubleshooting skills.
- Experience with PLC and HMI troubleshooting (Allen-Bradley preferred).
- Knowledge of pumps, valves, instrumentation, and industrial controls.
- Experience with equipment startups and commissioning.
- Previous technician leadership or training experience.
- Strong customer communication and coordination skills.
- Valid driver's license and clean driving record.
- Willingness to travel approximately 50% initially.
Preferred Qualifications
- Shop fabrication, piping, or welding experience.
- Experience with reverse osmosis (RO), ultrapure water, chemical treatment, or wastewater recycling systems.
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Profit Sharing
- Paid Time Off (PTO)
- Overtime Potential
Work Schedule: 6:00 AM–3:00 PM on shop days; field schedules depend on customer requirements.