Service Lane Technician

Greyhound Lines, Inc.; Atlanta (GA); Sur place; USD 22 000 - 31 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with company-matched

Life insurance

Paid vacation, holidays, and sick days

Free travel on Greyhound

Union membership & representation

Career advancement opportunities

Résumé du poste

Greyhound Lines, Inc. is seeking a Service Lane Technician to perform maintenance and minor repairs on the fleet, ensuring vehicles remain operational and ready for use.

You will work closely with fleet management and technicians to minimize downtime and maintain service quality. The ideal candidate will have a high school diploma or GED, with ASE certification a plus, and prior experience in fleet maintenance or service lane operations.

Qualifications

• High school diploma or equivalent required.
• ASE certification is a plus.
• Experience in fleet maintenance or service lane operations preferred.

Responsabilités

• Perform routine maintenance tasks on fleet vehicles in the service lane, including oil changes, tire rotations, brake inspections, and fluid top-offs.
• Record service history and mileage for each vehicle.
• Log issues and coordinate repairs with technicians and fleet managers.
• Ensure vehicles are clean, fueled, and ready for use after service.
• Communicate status updates to fleet drivers and managers.
• Maintain a safe, organized service lane and comply with safety standards.

Connaissances

Diagnostics

Fleet maintenance

Driver communication

Recordkeeping

Safety awareness

Formation

High School Diploma or GED

ASE Certification (preferred)

Description du poste

Overview

A Service Lane Technician is responsible for providing maintenance and repair services for a company's fleet of vehicles in the service lane, working directly with fleet management and technicians to ensure that vehicles are operational and ready for use. This role combines customer service, technical skills, and organizational expertise to ensure the smooth operation of fleet vehicles, reducing downtime and maintaining vehicle performance.

Responsibilities

• Ensure that any fleet-specific concerns (e.g., high mileage, extended use) are noted and flagged for further inspection.
• Conduct regular maintenance tasks on fleet vehicles, such as oil changes, tire rotations, brake inspections, fluid top-offs, and air filter replacements.
• Assist in performing preventive maintenance, ensuring that fleet vehicles meet required standards and stay on schedule for service.
• Follow manufacturer recommendations and industry standards for vehicle maintenance, keeping records of service history for each vehicle.
• Accurately log vehicle service history and related repairs, ensuring that records are up-to-date and easily accessible for fleet management.
• Maintain service lane documentation, including tracking vehicle mileage, service dates, and required repairs.
• Prepare service reports for fleet management, detailing the status of vehicles and any potential issues that need attention.
• Ensure that all vehicles in the fleet are properly cleaned, fueled, and ready for use after maintenance or repair services.
• Coordinate the movement of vehicles into and out of the service lane efficiently, ensuring that vehicles are processed in a timely manner to reduce downtime.
• Work closely with other technicians to prioritize and schedule fleet vehicles based on operational needs.
• Ensure all vehicles comply with safety regulations and standards, checking for issues like tire pressure, brake functionality, and lights.
• Maintain a clean and safe service lane environment, adhering to safety protocols and best practices.
• Perform basic safety checks on equipment and tools used in servicing fleet vehicles.
• Interact with fleet drivers, addressing concerns and providing updates on the status of their vehicles.
• Assist in educating fleet drivers on basic vehicle maintenance (e.g., how to check fluid levels or tire pressure) to promote long-term vehicle care.
• Communicate effectively with fleet management to update them on the fleet's status, repairs needed, or potential issues that could affect vehicle performance.
• Diagnose minor mechanical and electrical issues with fleet vehicles, and assist technicians with more complex problems.
• Escalate major repair needs to the appropriate technical team members or service manager.
• Ensure that all issues are resolved in a timely manner to minimize the impact on fleet operations and vehicle availability.
• Monitor fleet vehicle usage and performance to identify trends or recurring issues.
• Assist in optimizing the fleet's maintenance schedules to reduce downtime and increase vehicle lifespan.
• Recommend operational improvements or cost-saving measures related to vehicle maintenance and fleet management.

Qualifications

• Perform initial walk-around and visual inspections of fleet vehicles as they enter the service lane, identifying immediate needs such as tire wear, fluid levels, lights, and general condition.
• Document vehicle issues, report findings, and communicate with fleet management and service advisors regarding required maintenance or repairs.
• A high school diploma or equivalent is required.
• Certification in automotive repair (e.g., ASE Certification) is a plus.
• Previous experience in automotive maintenance or service lane operations, particularly in fleet management, is preferred.
• Strong understanding of vehicle systems (engines, brakes, electrical, suspension) and basic diagnostic skills.
• Ability to communicate with fleet drivers and managers to ensure that vehicle needs are addressed promptly.
• Ability to spot issues with vehicles quickly and ensure that accurate records are maintained.
• Ability to troubleshoot minor mechanical issues and coordinate repairs with appropriate technicians.
• Ability to work on vehicles, lift equipment, and stand for extended periods.

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k) with company-matched contributions
• Company-sponsored life insurance
• Paid vacation, holidays, and sick days
• Free travel on Greyhound
• Union membership & representation
• Career Advancement Opportunities

Compensation Range

USD $19.10 - USD $19.10 /Hr.

Equal Opportunity Employer

Greyhound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.