Service Lane Concierge

Volvo Limited; Asheville, Northern (NC, KY); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short- and Long-Term Disability

Paid Basic Life Insurance

401(k) Plan

Personal Time Off

Paid Training

Employee vehicle purchase plans

Health and wellness and Sundays off

Job summary

Fields BMW of Asheville is seeking energetic team members to join our dealership environment and provide premium customer service experiences. You will greet customers, direct them to service advisors, and support the daily operations to ensure a friendly and efficient visit.

This entry-level role emphasizes a positive attitude, reliability, and a willingness to learn. We value safety, integrity, courtesy, presentation and teamwork, with opportunities for growth within the organization.

Qualifications

• Ability to follow directions.
• Ability to follow instructions with accuracy.
• Positive attitude and willingness to learn.
• Valid Driver’s License with acceptable driving record; background check may be required.

Responsibilities

• Greet customers as they arrive for service appointments.
• Direct customers through UV Eye machine and to service advisors.
• Assist advisors/manager as needed to maintain smooth operations.
• Perform light service duties such as tire air top-offs and washer fluid checks.
• Check in loaners and perform evening lot checks.
• Coordinate pick up/delivery of vehicles as needed.

Skills

Follow directions

Positive attitude

Customer service mindset

Valid driver’s license

Background check readiness

Job description

Fields BMW of Asheville is seeking energetic team members to join our dealership environment and provide premium customer service experiences. You will greet customers, direct them to service advisors, and support the daily operations to ensure a friendly and efficient visit.

This entry-level role emphasizes a positive attitude, reliability, and a willingness to learn. We value safety, integrity, courtesy, presentation and teamwork, with opportunities for growth within the organization.