Service Lane Advisor: Elevate Customer Experience

Phillips Chevrolet of Bradley; Bourbonnais (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Job summary

Phillips Chevrolet of Bourbonnais, IL is looking for a full-time Service Lane Advisor to enhance customer experiences in the service lane. The role requires strong communication skills and service orientation, welcoming individuals with backgrounds in customer service or retail.

Key responsibilities include overseeing the drive lane, ensuring prompt service, and providing support for all customer inquiries.

Qualifications

• Customer service experience required.
• Must be able to manage others effectively.
• Clean driving record required.
• Professional appearance is important.

Responsibilities

• Oversee flow of Drive Lane.
• Provide concierge support for all owner inquiries.
• Ensure customers receive prompt and courteous service.
• Effectively distribute work between technicians.

Skills

Organized and friendly

Time management

Fantastic communication

Ability to manage others

Job description

Phillips Chevrolet of Bourbonnais, IL is looking for a full-time Service Lane Advisor to enhance customer experiences in the service lane. The role requires strong communication skills and service orientation, welcoming individuals with backgrounds in customer service or retail.

Key responsibilities include overseeing the drive lane, ensuring prompt service, and providing support for all customer inquiries.