Service Inside Sales Specialist — Estimates & Proposals

Cannistraro LLC; Massachusetts; On-site; USD 50,000 - 70,000; Full time

Job summary

Cannistraro LLC is seeking a motivated Service Inside Sales Representative to join our service team and grow your sales career. You will work with Outside Sales Representatives, Service Technicians, vendors, and customers to prepare estimates, develop proposals, and deliver an exceptional customer experience from the first call through the final proposal.

You will gather information to qualify opportunities, obtain pricing, and support the sales cycle while building strong customer relationships

Qualifications

• Associate degree, business school certificate, or equivalent combination of education and related experience.
• 0–2 years of experience in sales, customer service, estimating, or a related role.
• Proficiency with Microsoft Office (Outlook, Word, and Excel).

Responsibilities

• Prepare accurate service estimates and proposals for repairs, replacements, and preventative maintenance agreements.
• Gather information from customers, technicians, and sales representatives to qualify service opportunities.
• Obtain pricing from vendors and subcontractors to develop competitive, accurate quotations.
• Support the Outside Sales team throughout the sales cycle and help move opportunities toward successful close.
• Build strong customer relationships by providing responsive, professional service and timely communication.
• Manage service opportunities and unassigned customer accounts until they transition to an Outside Sales Representative.
• Coordinate with internal teams to ensure proposals meet customer needs and company standards.
• Maintain accurate sales documentation and opportunity tracking.
• Promote a strong safety culture by following company policies and procedures.

Skills

Customer service

Sales support

Communication

Problem solving

Organizational skills

Multitasking

Attention to detail

Independent work

Cross-functional teamwork

Proactive learner

Education

Associate degree

Business school certificate

Equivalent experience

Tools

Microsoft Office

Job description

Cannistraro LLC is seeking a motivated Service Inside Sales Representative to join our service team and grow your sales career. You will work with Outside Sales Representatives, Service Technicians, vendors, and customers to prepare estimates, develop proposals, and deliver an exceptional customer experience from the first call through the final proposal.

You will gather information to qualify opportunities, obtain pricing, and support the sales cycle while building strong customer relationships