Service Growth Specialist - Glass Maintenance

Binswanger-Glass; Independence (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with employer match

Disability & Life Insurance

Paid Time Off

Tuition Reimbursement

Daily Pay

Employee Assistance Program

Job summary

Binswanger Glass is seeking a Service Business Development Representative to drive new service growth by targeting property managers, facility managers, retailers, and HOAs in the Missouri area. You will self-generate leads, build a strong service account pipeline, and convert prospects into recurring customers.

The ideal candidate is a motivated, consultative sales professional who excels at relationship building, identifying service needs, and closing agreements.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in Business, Sales, or a related field preferred.
• 3+ years of outside or service sales experience.
• Experience selling to property managers, facility managers, or commercial real estate clients a strong plus.
• Construction, glass, home services, or building maintenance industry background preferred.

Responsibilities

• Prospect and develop new service accounts by targeting property managers, facility managers, retailers, HOAs, restaurants, and commercial building owners.
• Self-generate leads through cold calling, door-to-door canvassing, digital outreach, referral cultivation, and networking.
• Conduct on-site consultations to assess glass repair and replacement needs, presenting tailored service solutions to prospects.
• Build and maintain a pipeline of recurring service clients who rely on Binswanger Glass for ongoing maintenance and emergency glass needs.
• Prepare service proposals and quotes in collaboration with estimating and operations teams.
• Close new service agreements and transition accounts smoothly to the operations and scheduling teams for delivery.
• Maintain accurate records of all prospect interactions, pipeline stages, and closed business in Salesforce CRM.
• Develop and manage relationships with property and facility management companies to become their preferred glass service provider.
• Execute a structured follow-up cadence on all open proposals and pending decisions to maintain momentum and maximize close rates.
• Follow up consistently on expired quotes and dormant accounts, re-engaging prospects with updated service offerings, seasonal needs, or property changes that create new glass service requirements.
• Conduct post-service follow-up with new accounts to confirm satisfaction, uncover additional service needs, and build the relationship toward recurring and contracted business.
• Attend networking events, chamber meetings, and local business associations to build visibility and generate referrals.
• Monitor competitive activity and local market conditions to identify new service opportunities.
• Provide weekly pipeline and activity reports to the sales manager.

Skills

Lead generation

Sales pipeline

Consultative selling

Relationship building

Interpersonal communication

Salesforce CRM

Driver's license

Travel willingness

Education

High school diploma or GED

Bachelor's degree in Business or related field

Tools

Salesforce CRM

Job description

Binswanger Glass is seeking a Service Business Development Representative to drive new service growth by targeting property managers, facility managers, retailers, and HOAs in the Missouri area. You will self-generate leads, build a strong service account pipeline, and convert prospects into recurring customers.

The ideal candidate is a motivated, consultative sales professional who excels at relationship building, identifying service needs, and closing agreements.