Service Greeter

Lithia-Toyota-of-Springfiel; Springfield (OR); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Toyota of Springfield is growing and seeks a friendly Express Lube Service Greeter/Porter to join the team. As the first face customers see, you’ll help direct arrivals, collect contact info, and support the service drive while keeping it organized.

This hybrid role blends front-desk warmth with hands-on logistical support, requiring 1+ year of experience, comfort with dealership tech, and a team-focused attitude. Schedule is Tue-Fri 8-5 and Sat 7-3; pay is $16.50 hourly.

Qualifications

• 1+ year of automotive or customer service experience preferred.
• Friendly, confident when talking with customers.
• Able to gather information and verify contact details.
• Comfortable using computers and dealership technology.
• Able to work active, varied weather conditions.

Responsibilities

• Greet customers promptly upon arrival.
• Direct customers to the correct service lane.
• Collect and verify contact information.
• Check oil change eligibility and recalls to schedule.
• Maintain service drive and parking lot organization.
• Assist technicians and advisors with workflow.
• Support with miscellaneous tasks to keep department running smoothly.

Skills

Customer service

Communication

Technical literacy

Team player

Education

High school diploma or equivalent

Tools

Dealership software

CRM systems

Job description

Dealership:L0065 Lithia Toyota of SpringfieldToyota of SpringfieldService Greeter/PorterPay: $16.50 hourlySchedule: Tuesday through Friday 8:00 to 5:00 and Saturday 7 am to 3 pm.Springfield Toyota is growing and looking for a customer-focused team member to join our Express Lube Department. This is a unique hybrid role that combines Greeter and Porter responsibilities. If you enjoy working with people, staying active throughout the day, and enjoy the automotive atmosphere, then we want to talk with you!As the first point of contact for our service customers, you'll help create an exceptional service experience while supporting the efficiency and organization of our Express Lube operation.Why Join Our Team?At Lithia, we live by our core values every day:Earn Customers for Life – We build trust and lasting relationships through transparency and care.Take Personal Ownership – We act with integrity and accountability in all we do.Improve Constantly – We embrace change, innovation, and growth.Have Fun! – We celebrate our successes and enjoy what we do together.What You'll DoYou'll be the first friendly face our customers see when they arrive for service. You'll help organize and direct customers into the appropriate service lanes and assist with a variety of support tasks, including:Greet customers promptly and courteously upon arrival.Direct customers to the appropriate lane for service.Collect and verify customer contact information to maintain accurate records.Check lifetime oil change eligibility and confirm any open recalls that you need to schedule or complete.Communicate with both customers and the service team to provide a smooth process.Safely move, park, and retrieve customer vehicles.Maintain organization and cleanliness of the service drive, customer areas, and vehicle parking lots.Assist technicians and advisors with vehicle staging and workflow needs.Perform vehicle walk-arounds and basic inspectionsSupport the service team with miscellaneous operational tasks to help keep the department running smoothly.What You'll Bring1+ year of automotive or customer service experience is ideal, but we're willing to train.Friendly disposition and confidence talking with people. You will be ready to have conversations with customers while gathering important information.Adept to handle high-volume and adapt to our needsA team-oriented mindset, always ready to step in and support colleagues.Working knowledge of computers and technology. Comfortability in navigating computer and dealership technologies.Comfortable being active throughout the day and working in varying weather conditions.Acceptable driving record and a valid driver's license in your state of residence.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.