Service Porter

Lithia & Driveway; Phoenix (AZ); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Bell Road Toyota in Phoenix is seeking a customer-focused Service Porter to join our Service Department. The role supports service operations by welcoming customers, preparing vehicles for service, and moving cars to proper spots in the lot.

This position offers hourly pay and a schedule that includes weekday and weekend hours. Ideal candidates have strong attention to detail, good communication, and a reliable driving record.

Qualifications

• Must maintain strong attention to detail in a fast-paced environment.
• Demonstrates a sense of urgency to keep service flow smooth.
• Excellent communication with customers and team members.
• Basic computer skills for service write-ups and check-ins.
• Acceptable driving record and a valid driver's license required.

Responsibilities

• Greet and welcome service customers in a genuinely friendly and courteous manner. Assist all customers promptly.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.

Skills

Attention to detail

Sense of urgency

Excellent communication

Basic computer skills

Acceptable driving record

Driver's license

Job description

Dealership
L0378 Bell Road Toyota
Bell Road Toyota
Now Hiring – Service Porter

• Pay: $16.00 - $18.00 per hour (DOE)
• Schedule: (Monday - Friday 7am - 6pm, Saturday 8am - 5pm. Role requires flexible scheduling.

Why Join Our Team?

At Bell Road Toyota, we believe our team members are the foundation of our success. We are committed to creating a positive, professional environment where employees can grow their careers while delivering exceptional service to our customers.

We are currently seeking a customer-focused Service Porter to join our Service Department. This is an excellent opportunity for someone who enjoys working around vehicles and takes pride in creating a great customer experience.

What You'll Do

• Greet and welcome service customers in a genuinely friendly and courteous manner. Assist all customers promptly.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Basic computer skills
• Attention to detail
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.