SERVICE GREETER

Jim Ellis Buick GMC Mall of Georgia; Buford (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay Checks

Employee discounts

Medical, Dental, and Vision Insurance

401k plan with company match

Paid Time Off

Career advancement opportunities

Job summary

A family-owned automotive dealership in Buford, Georgia, is seeking a customer service representative. Responsibilities include greeting showroom customers, directing inquiries, answering phone calls, and maintaining professional appearance. Ideal candidates have a high school diploma, excellent communication skills, and must be authorized to work in the US. Benefits include weekly pay, medical insurance, and paid training. Join a team that values both customers and employees alike!

Qualifications

• Must be authorized to work in the US.
• Must have a valid Driver’s License.
• Minimum of 18 years of age to be able to drive for the company.

Responsibilities

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department.
• Answers incoming phone calls and directs callers as needed.
• Enters data into prospect tracking system and runs prospect reports weekly.
• Maintains a professional appearance.

Skills

Excellent communication skills

Customer service skills

Education

High school diploma or equivalent

Job description

Come join one of the largest privately-owned family of dealerships in Georgia at Jim Ellis Automotive Group, where you can always expect the best!

We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team at Jim Ellis Buick GMC Mall of Georgia today!

What Jim Ellis has to Offer You:

• Weekly Pay Checks
• Employee discounts on products, services, and vehicle purchases
• Closed on Sundays + 6 Employer-Paid Holidays + Paid Time Off
• Employee Referral Program of up to $500 per referral
• Medical, Dental, and Vision Insurance
• 401k plan with company match contribution
• Provided lunch on Saturdays
• Career advancement opportunities and promotions from within
• Paid Training
• Long-term and Short-term Disability
• Employee Assistance Program
• $10,000 company-paid basic life insurance for full-time employees (additional coverage available)
• Continued Education opportunities with Dale Carnegie and DeVry University

Shift Availability: FILL IN AS NEEDED

Your Responsibilities & Essential Job Duties:

• Greets showroom customers and determines the nature of their visit
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other method established by the dealership
• Enters data into prospect tracking system and runs prospect reports for manager weekly
• Communicates messages to the appropriate parties in a timely manner
• Types memos, correspondence, reports, and other documents
• Assists service customers during the morning and evening service rush whenever possible
• Assists with clerical duties as requested
• Maintains a professional appearance

Job Requirements & Qualifications:

• High school diploma or equivalent preferred
• Must be authorized to work in the US
• Must have a valid Driver’s License
• Minimum of 18 years of age to be able to drive for the company
• Excellent communication and customer service skills

Why Jim Ellis?

Jim Ellis Automotive Group is a family-owned and operated company with over 50 years of experience in the automotive industry. Our guiding principle is to be the best automobile retail organization for the franchises we represent in the communities we serve. With the help of our employees, we strive to provide the best quality in the areas of vehicle sales and service for all clients and prospects. With your help, we can continue to enhance our long-standing reputation of fostering a family atmosphere that generates highly-satisfied customers and employees. Selling and servicing vehicles is what we do, but taking care of people is who we are!

Apply now!

We are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include background check, drug screening and MVR.