Service Foreman

Stoops Freightliner; New Haven (IN); Presencial; USD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Comprehensive Benefit Package

401K Plan with Company Match

Mileage Reimbursement

Descripción de la vacante

Truck Country is seeking a Service Foreman to coordinate daily vehicle flow through the shop, ensuring repairs are performed correctly by qualified technicians and maintaining a high level of customer satisfaction.

You will prioritize repair orders, oversee shop workflow, arrange contract repairs when needed, inspect work, provide training, monitor safety, and communicate with customers to drive service excellence.

Formación

• Valid driver’s license, Class A CDL, preferred
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
• Knowledge of Project Management software and Microsoft Outlook
• Effective oral and written communication skills
• Attention to detail

Responsabilidades

• Assign priority to each vehicle repair order and select the appropriate technician
• Oversee shop workflow
• Arrange contract repairs when work cannot be performed internally
• Inspect completed work and documentation
• Provide training and mentoring to new employees
• Monitor workspace and employees for Safety compliance
• Communicating with customers

Conocimientos

Effective communication

Attention to detail

Educación

One-year certificate from college or technical school

Related experience or training (3–6 months)

Herramientas

Project Management software

Microsoft Outlook

Descripción del empleo

The Service Foreman coordinates the daily workflow of vehicles through the shop, ensures that qualified technicians perform repairs correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction by performing the following duties.

Essential Duties and Responsibilities:

• Assign priority to each vehicle repair order and select the appropriate technician
• Oversee shop workflow
• Arrange contract repairs when work cannot be performed internally
• Inspect completed work and documentation
• Provide training and mentoring to new employees
• Monitor workspace and employees for Safety compliance
• Communicating with customers

Education, Skills and Knowledge Required:

• Valid driver’s license, Class A CDL, preferred
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
• Knowledge of Project Management software and Microsoft Outlook
• Effective oral and written communication skills
• Attention to detail

Truck Country® / Stoops Freightliner-Western Star Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401K Plan with Company Match
• Mileage Reimbursement

Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.

Truck Country® / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family‑owned and is operated in the leadership of the McCoy family.

McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.