Lead Shop Technician

Truck Country; Appleton (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Truck Country in Kaukauna, WI is seeking a Lead Shop Technician to provide preventive maintenance and general repairs on heavy-duty trucks, tractors, and trailers.

You will diagnose mechanical problems, perform repairs across systems, assist other technicians, and maintain accurate records. CDL preferred; forklift operation and uptime pro experience valued. Join a large dealership network with a strong safety culture.

Qualifications

• Graduation from an accredited diesel mechanic trade school OR have 5 years of relevant work experience.
• Basic computer knowledge to research repair issues online and complete repair order data entry.

Responsibilities

• Diagnose mechanical problems using charts, manuals and experience.
• Perform repairs and adjustments on warranty-covered areas including A/C/heating, brakes, engine, electrical systems, and driveline.
• Assist technicians with truck, tractor and trailer diagnostics.
• Maintain and update information in uptime pro for internal and external customers.
• Mentor newly hired technicians.
• Complete all paperwork and timecards.
• Drive company vehicles on-site as required with CDL if valid.
• Maintain a clean and safe work environment.

Skills

Diagnose mechanical problems

Repair & adjustments

Mentor technicians

Documentation

Safety compliance

Forklift operation

CDL preferred

Education

CDL A or B preferred

Diesel mechanic trade school or 5 years experience

Tools

Forklift operation

Uptime Pro experience

Job description

2401 Progress Way Kaukauna, WI 54130

The Lead Shop Technician provides preventive maintenance and performs general repairs.

Essential Functions (not in order of priority):

• Diagnose mechanical problems using charts, technical manuals and acquired experience.
• Perform necessary repairs and adjustments using tools and other necessary equipment in the following areas as covered under warranty: air conditioning/heating, cab, instruments, brakes, frame, steering, suspension, tires, wheels, drive train, electrical systems, engine system and other components which may need repair.
• Assisting other technicians with truck, tractor, and trailer diagnostics.
• Quality inspection of other technician’s work.
• Assist with job assignments based on technician’s individual technical abilities.
• Maintain and update information in uptime pro for internal and external customers.
• Mentor newly hired technicians.
• Complete all computer tasks and documentation/paperwork relating to the shop.
• Drive vehicles within company property and on public roads as required, if you have a valid CDL.
• Observe safety rules and regulations, shop rules, company policies, PPE requirements and other instructions from management.
• Work as scheduled, plus overtime as needed, as customer needs demand. Timecards should be consistent with the repair orders, tickets, travel time, etc.
• Supply your own tools.
• Operate a forklift (if applicable) with proper training and certification. Recertification every 3 yrs.
• Be actively taking self-paced tests that pertain to this position and our business.
• Maintain a clean and safe environment.
• Perform other related duties as required and assigned.
• Maintain regular on-site attendance.

Work Environment:

• Frequently exposed to work near moving mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
• Occasionally exposed to risk of electrical shock, wet or humid conditions (non-weather) and outdoor weather conditions.
• The noise level in the work environment is usually loud.

Physical & Mental Requirements:

• Sit or stand for prolonged periods of time.
• Frequent use of keyboard, mouse or laptop.
• Climbing in and out of vehicles.
• Occasional stooping and bending.
• Ability to lift/push/pull up to 25lbs regularly and up to 75lbs occasionally.
• Vision: Close vision, Distant vision, Peripheral vision, Depth perception and Ability to adjust focus.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Education, Skills & Knowledge Required:

• Class A or Class B Commercial Driver’s License preferred.
• Graduation from an accredited diesel mechanic trade school OR have 5 years of relevant work experience.
• Basic computer knowledge needed to research repair issues online, complete computer based training and complete required repair order data entry.

Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the United States, serving customers across Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. Fornearly 60years, Truck Country® / Stoops has provided new and used medium- and heavy-duty trucks, expert service,a comprehensiveparts inventory, and convenient financing solutions.

Truck Country® / Stoops Freightliner-Western Star is part of McCoy Group, Inc., a family-owned organization founded in 1958 by Robert McCoy in Shullsburg, Wisconsin. Today, the company continues tooperateunder the leadership of the McCoy family.

McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.