Service Foreman – 2nd Shift

Truck Country; Dayton (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefit Package

401K Plan with Company Match

Mileage Reimbursement

Job summary

Truck Country is seeking a Service Foreman to coordinate the daily shop workflow, assign priorities, and ensure technicians perform repairs accurately and efficiently while upholding high customer satisfaction.

The position requires a valid license, technical training, and strong communication skills. You will mentor staff, supervise safety, manage documentation, and interact with customers to keep the service department running at peak performance.

Qualifications

• Valid driver’s license and Class A CDL preferred.
• Certificate from college or technical school or related experience.
• Experience with project management software and Outlook required.
• Strong written and verbal communication skills.
• Attention to detail and safe work practices.

Responsibilities

• Assign priority to each vehicle repair order and select the appropriate technician.
• Oversee shop workflow.
• Arrange contract repairs when work cannot be performed internally.
• Inspect completed work and documentation.
• Provide training and mentoring to new employees.
• Monitor workspace and employees for safety compliance.
• Communicate with customers.

Skills

Project Management software

Microsoft Outlook

Effective communication

Attention to detail

Education

One-year certificate from college or technical school

Tools

PC proficiency

Job description

The Service Foreman coordinates the daily workflow of vehicles through the shop, ensures that qualified technicians perform repairs correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction by performing the following duties.

Essential Duties and Responsibilities:

• Assign priority to each vehicle repair order and select the appropriate technician
• Oversee shop workflow
• Arrange contract repairs when work cannot be performed internally
• Inspect completed work and documentation
• Provide training and mentoring to new employees
• Monitor workspace and employees for Safety compliance
• Communicating with customers

Education, Skills and Knowledge Required:

• Valid driver’s license, Class A CDL, preferred
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
• Knowledge of Project Management software and Microsoft Outlook
• Effective oral and written communication skills
• Attention to detail

Truck Country / Stoops Freightliner-Western Star Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401K Plan with Company Match
• Mileage Reimbursement

Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.

Truck Country / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.

McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.