Service Field Supervisor – HVAC

Polk Mechanical Company LLC; Buda (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Polk Mechanical Company LLC is seeking an HVAC Service Field Supervisor to lead the Dallas/Ft. Worth Service Department. You will supervise technicians, plan labor, collaborate with sales on equipment scope, and ensure timely install and commissioning while meeting customer expectations.

The role emphasizes hands-on leadership, profitability awareness, and cross-functional coordination with procurement and operations to deliver quality service.

Qualifications

• 5–7 years of field service management or project management experience.
• Strong technical ability in HVAC equipment.
• Valid driver's license.
• Proficient use of MS Office, especially Word and Excel.
• Ability to work a flexible schedule.
• Ability to develop relationships with the sales department, customers, and management.

Responsibilities

• Supervise, manage, coach and train service technicians
• Manage workload, overtime, and labor resource planning
• Work with sales teams on sales and rental equipment, defining equipment and service scope with customers
• Monitor cost and overall profitability of projects
• Work with procurement to prepare equipment purchase orders, installation and parts lists, and coordinate shipment and installation
• Supervise mechanical and electrical installation, monitor and enforce scope, and manage customer expectations
• Supervise start-up and commissioning of equipment
• Obtain inspection sign-off and customer sign-off, and monitor final invoicing preparation

Skills

Field service mgmt

HVAC knowledge

Driver's license

MS Office

Flexible schedule

Sales/customer relationships

Job description

Overview

Polk Mechanical is seeking an HVAC Service Field Supervisor to execute hands-on leadership for our Dallas/Ft. Worth Service Department, reporting to the HVAC Service Manager. This role is ideal for a servant leader who is excited about helping a team grow and fostering a culture of inclusiveness.

Responsibilities

• Supervise, manage, and coach and train service technicians


• Manage workload, overtime, and overall demand on labor resource planning


• Work with sales teams on sales and rental equipment, defining equipment and service scope with customers


• Monitor cost and overall profitability of projects


• Work with procurement to prepare equipment purchase orders, installation and parts lists, and coordinate shipment and installation


• Supervise mechanical and electrical installation, monitor and enforce scope, and manage customer expectations


• Supervise start-up and commissioning of equipment


• Obtain inspection sign-off and customer sign-off, and monitor final invoicing preparation

Qualifications

• Minimum of 5-7 years of field service management or project management experience required


• Strong technical ability in HVAC equipment


• Valid driver's license


• Proficient use of MS Office products, especially Word and Excel


• Ability to work a flexible schedule


• Ability to develop relationships with the sales department, customers, and management

EEO Disclaimer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.