Service Field Manager

Monarc Construction.com; Falls Church (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

Monarc Construction.com seeks a Service Coordinator to support project managers, estimate service jobs, and coordinate between the Service team and Director of Service. You will oversee service project progress, assist the Logistics Manager with self-perform staffing, and ensure timely field documentation and billing.

The role requires strong communication, organization, and the ability to estimate and win work while maintaining target margins. Occasional emergency service coverage may be needed.

Qualifications

• Strong communication skills, both verbal and written.
• Excellent organizational ability and multitasking.
• Ability to understand priorities and follow through on tasks.
• Ability to estimate and win work while maintaining target profit margins.

Responsibilities

• Develop clientele, estimate service jobs and work with Project Managers for self-perform projects.
• Coordinate estimates and upcoming projects with Director of Service and Service team members.
• Oversee successful completion of Service projects and support Service Techs and Service Foreman as needed.
• Assist Logistics Manager to coordinate and project the placement of self-perform team.
• Coordinate with Director of Service on schedule and constructability issues.
• Conduct safety inspections and address violations.
• Perform reviews and discipline with self-perform staff with Logistics Manager.
• Utilize MS Office and Monarc construction software as required.
• Provide Service team project updates to facilitate scheduling and financial tracking.
• Coordinate Service billing with Service staff in a timely manner with necessary detail.
• Ensure field documentation (logs, T&M tickets, estimates, timesheets, expense coding) are submitted in good order and timely.
• Available as needed for emergency Service calls.

Skills

Verbal communication

Written communication

Organization

Estimating margins

Job description

Develop clientele, estimate Service jobs and work with Project Managers for self-perform projects.

Coordinate estimates and upcoming projects with Director of Service and Service team members.

Oversee successful completion of Service projects and supports Service Techs and Service Foreman as needed.

Assists the Logistics Manager to coordinate and project the placement of self-perform team.

Coordinate directly with the Director of Service on schedule and constructability issues.Conduct safety inspections and address violations.

Conducts reviews and handles disciplinary action with self-perform staff in conjunction with Logistics Manager.

Utilizes technology as required for the role including MS office and Monarc's construction software.

Provide Service team project updates to facilitate project scheduling and financial tracking.

Coordinate Service billing with Service staff in a timely manner and with necessary detail.

Ensure field documentation (logs, T&M tickets, estimates, timesheets, expense coding, etc.) are submitted in good order and in a timely manner.

Available as needed for emergency Service calls.

Required Skills:

• Strong communicator (verbal and written)
• Organized and able to multi-task
• Understands priorities and able follow through
• Ability to estimate and win work while maintaining target profit margins

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