Service Facilitator and Care Coordinator (3750)

Journey Mental Health Center, Inc.; Madison (WI); On-site; USD 52,000 - 68,000; Full time

Job summary

Journey Mental Health Center is seeking a Service Facilitator and Care Coordinator for youth and young adults in the PROPs First Episode Psychosis program in Madison, WI. The role focuses on intake, recovery planning, and coordinating a collaborative treatment team to support participants in the community.

The position requires a Bachelor’s degree in behavioral health, a valid driver’s license, and experience with recovery-oriented practice; Master’s degree preferred and bilingual abilities are

Qualifications

• Bachelor’s degree in a behavioral health or related field.
• Valid driver’s license and access to a vehicle.
• Master’s degree preferred.
• Bilingual abilities with Alta Language Proficiency Test.
• Experience with evidence-based practices in behavioral health.
• Commitment to diversity and inclusion and recovery-oriented care.
• Experience in community-based behavioral health teams.

Responsibilities

• Coordinate care for 10-15 youth and young adults experiencing their first episode of psychosis.
• Complete intake process, interviewing consumer and family members to build assessment, recovery plan, and provider team.
• Coordinate Recovery Team Meetings at least every six months to update the recovery plan and goals.
• Engage program participants, family members, and natural supports for collaborative goal planning.
• Maintain regular contact to support engagement and progress.
• Provide or obtain crisis/emergency services as appropriate.
• Monitor service provision and act as liaison for new services/resources.

Skills

Behavioral health

Care coordination

Client interviewing

Recovery planning

Crisis prevention

Diversity & inclusion

Education

Bachelor’s degree in behavioral health

Master’s degree in behavioral health

Job description

# Service Facilitator and Care Coordinator (3750)Hot JobMADISON, WI 53711## OverviewPosition TypeFull TimeEducation LevelBachelors Degree In Human Services FieldTravel PercentageUp to 25%## Description**Job Summary:**Join our team as a Service Facilitator and Care Coordinator for youth and young adults enrolled in the **PROPs First Episode Psychosis** program. PROPs provides services primarily under the Dane County Comprehensive Community Services (CCS) system of care, which offers an array of mental health and substance use services in a team of providers of the participant’s choosing.*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.**Journey Mental Health Center upholds a strong commitment to* *People, Opportunities, Community, and Access (POCA)* *that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities.***Duties/Responsibilities:**1. Coordinate care for 10-15 youth and young adults experiencing their first episode of psychosis.2. Complete intake process, interviewing consumer and family members to build the comprehensive assessment, recovery plan, and provider team to support the individual.3. Coordinate and facilitate consumer Recovery Team Meetings at a minimum of every six months to update recovery plan and continually assess treatment goals.4. Utilize effective strategies to engage program participants, family members, and natural supports to enhance motivation and encourage meaningful, collaborative, and strengths-based goal planning and progress.5. Maintain regular contact with program participants to a degree sufficient to support effective engagement to assist with making and evaluating progress.6. Provide or obtain support and crisis/emergency services for consumers as appropriate.7. Monitor the provision and quality of services provided and act as the liaison when new services/resources need to be sought or developed.## Qualifications**Education and Experience:****Education/Licensure****ESSENTIAL*** Bachelor’s degree in a behavioral health or related field* Possession of a valid driver’s license, a favorable driving record, adequate insurance (per state law), and access to a vehicle.**PREFERRED*** Master’s degree in a behavioral health or related field* Bilingual (must be able to pass Alta Language Proficiency Test)**Experience****PREFERRED*** Experience with use of evidence-based practices in behavioral health.* Commitment to work toward improving cultural diversity and inclusion.* Commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.* Experience in community-based behavioral health team.**Physical Requirements:*** Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.**Working Conditions*** In person or limited hybrid**Hiring Process:*** All potential candidates will need to successfully pass the Background Information Disclosure (BID) for entity employees and contractors. Wisconsin’s Caregivers Law requires background, and criminal checks are required by the Department of Health Services and Wis. Stat. 50.065(6)(c) and Wis. Admin Code § DHS 12.05(4)Journey Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.