Service & Engagement Executive Team Leader (Front End)

Roundel; Bismarck (ND); On-site; USD 64,000 - 128,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k)

Paid vacation

Employee discount

Job summary

Roundel in Bismarck, ND seeks an Executive Team Leader for Service & Engagement. The ideal candidate will focus on team leadership and enhancing the guest experience while managing store operations effectively.

Responsibilities include driving service goals, managing team schedules, and engaging with guests to ensure satisfaction. A 4-year degree or equivalent experience is required, along with strong interpersonal skills. Join us to provide exciting service at Roundel!

Qualifications

• Strong interpersonal and communication skills.
• Manage conflict and hold others accountable.
• Ability to adapt to current technology needs.

Responsibilities

• Build and manage a team of Guest Advocates.
• Drive total store sales and manage service goals.
• Engage in meaningful development conversations.
• Anticipate staffing needs and manage schedules.
• Respond promptly to guest experiences and concerns.

Skills

Interpersonal skills

Communication skills

Problem-solving

Conflict management

Business acumen

Education

4 year degree or equivalent experience

Job description

Roundel in Bismarck, ND seeks an Executive Team Leader for Service & Engagement. The ideal candidate will focus on team leadership and enhancing the guest experience while managing store operations effectively.

Responsibilities include driving service goals, managing team schedules, and engaging with guests to ensure satisfaction. A 4-year degree or equivalent experience is required, along with strong interpersonal skills. Join us to provide exciting service at Roundel!