Guest Experience Team Lead - Retail & Engagement

Roundel; Carmel (IN); On-site; USD 29,274 - 32,029; Full time

Benefits offered by this job

Health insurance

401(k)

Employee discount

Paid vacation

Paid national holidays

Job summary

Roundel is seeking a Service & Engagement Team Leader in Carmel, Indiana. This role involves leading a dedicated team to deliver exceptional guest experiences by focusing on guest interactions and service expectations.

Candidates should have a high school diploma, enjoy teamwork, and possess strong problem-solving abilities. The position offers comprehensive benefits, including health insurance and a variable work schedule.

Qualifications

• Enjoys interacting and helping others, including guests and fellow team members.
• Ability to remain focused and composed in a fast-paced environment.
• Capable of working independently and as part of a team.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring, and Friendly environment.
• Manage team performance and provide feedback to improve outcomes.
• Lead and develop team members to ensure excellent guest service.

Skills

Guest service fundamentals

Problem solving

Team leadership

Retail business fundamentals

Education

High school diploma or equivalent

Job description

Roundel is seeking a Service & Engagement Team Leader in Carmel, Indiana. This role involves leading a dedicated team to deliver exceptional guest experiences by focusing on guest interactions and service expectations.

Candidates should have a high school diploma, enjoy teamwork, and possess strong problem-solving abilities. The position offers comprehensive benefits, including health insurance and a variable work schedule.