Service Driver - Roadside

Guardian Fleet Services; Terrell (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Plan

Short Term and Long-Term Disability

Job summary

Guardian Fleet Services is looking for a Service Driver in Terrell, TX, to provide immediate roadside assistance to motorists. This role requires operating service vehicles, performing basic vehicle repairs, and excellent customer service. Candidates should have a valid driver's license and preferably previous experience in related fields. The company offers a competitive salary, benefits including a 401(k) plan, paid time off, and additional perks.

Qualifications

• Valid driver’s license with a clean driving record.
• Ability to pass background checks and drug screening.
• Previous related experience preferred.

Responsibilities

• Provide prompt roadside assistance to motorists.
• Safely operate a service vehicle and maintain equipment.
• Complete service documentation accurately.

Skills

Customer service

Communication

Mechanical knowledge

Education

Valid driver’s license

Background check clearance

Job description

Welcome to Guardian Fleet Services Careers! As the largest towing, recovery, and specialized transportation fleet in the United States, Guardian Fleet Services stands at the forefront of the industry. With a commitment to excellence, we are continuously expanding our footprint, and we’re on the lookout for professionals who are eager to grow their careers with us.

At Guardian Fleet Services, we are dedicated to hiring, training, and educating the finest towing professionals across the globe. If you’re passionate about making a difference and want to be part of a dynamic team, we invite you to explore our rewarding career opportunities. We offer competitive pay, generous benefits, and a host of other bonuses to ensure our team members thrive both personally and professionally. Join us and become part of a company where your talents are valued and opportunities for advancement abound. Get in touch with us today to start your journey with Guardian Fleet Services!

Position

Service Driver

Location

Chubs Towing & Recovery, Terrell, TX

Job Id

1571-Chubs

# of Openings

2

Job Summary

The Roadside Service Driver is responsible for providing prompt, safe, and professional roadside assistance to motorists experiencing vehicle issues. This role involves responding to service calls, assessing situations, and performing light vehicle services to help customers get back on the road quickly while delivering excellent customer service.

Key Responsibilities

• Respond to dispatched roadside assistance calls in a timely and professional manner
• Perform roadside services including, but not limited to:
  • Jump starts
  • Tire changes
  • Lockout services
  • Fuel delivery
  • Minor mechanical assistance
• Safely operate a roadside service vehicle and maintain required equipment
• Accurately assess vehicle conditions and determine appropriate service solutions
• Communicate clearly with dispatch and customers regarding service status
• Follow all safety procedures, traffic laws, and company policies
• Complete service documentation, reports, and digital records accurately
• Maintain a clean, organized, and service-ready vehicle
• Represent the company professionally at all times

Qualifications

• Valid driver’s license with a clean driving record
• Ability to pass background checks and drug screening
• Previous roadside assistance, towing, automotive, or mechanical experience preferred (training may be provided)
• Strong customer service and communication skills
• Ability to work independently and make sound decisions in the field
• Basic mechanical knowledge and problem‑solving skills

Physical Requirements

• Ability to lift, push, and pull up to 50 lbs.
• Ability to bend, kneel, stand, and work in varying weather conditions
• Ability to work outdoors, on roadways, and in traffic environments
• Lifting 40–75 lbs. (tires, jacks, batteries, tools)
• Moving equipment in and out of the service vehicle
• Bending, kneeling, crouching, and squatting
• Working in tight or awkward spaces (e.g., under a vehicle)
• Standing for long periods
• Entering/exiting a service truck repeatedly

Schedule & Availability

• Flexible schedule including nights, weekends, holidays, and on‑call shifts as required
• Overtime may be required based on call volume
• Outdoor, roadside, and traffic‑adjacent environments
• Exposure to varying weather conditions and emergency situations

Preferred Skills (Not Required)

• Experience with GPS and dispatch systems
• Knowledge of vehicle safety and roadside protocols
• Bilingual abilities a plus

Benefits Offered

• Paid Time Off & Paid Holidays
• $15K Employer paid Life and AD&D
• 401(k) Plan
• Short Term Disability & Long-Term Disability
• Hospital Indemnity
• Cancer plan
• Employee Assistance Program
• Employee Referral Bonus

We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.

We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merits, and business needs.