Service-Driven Banker: Transactions & Growth Path

Baycoast Bank; Flint Village (MA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

BayCoast Bank – Pleasant St Branch is hiring a Universal Banker to deliver high-quality customer service and transactional banking support. You will work under the Branch Manager to open accounts, process transactions, and identify opportunities to help customers meet their financial goals.

The role emphasizes customer relationships, cross-selling, and teamwork, with evening/weekend flexibility and a path for career growth at a well-established regional bank.

Qualifications

• High school diploma or equivalent.
• Minimum 4 months of customer service experience.
• Prior cash handling experience.
• Strong communication and interpersonal skills.
• Ability to obtain and maintain NMLS registration.
• Bilingual: Spanish/Portuguese a plus but not required.
• Ability to lift up to 50 lbs.
• Flexibility to work evenings/weekends.
• Reliable transportation required.

Responsibilities

• Deliver professional, friendly, and efficient service to customers.
• Respond to customer inquiries and resolve issues.
• Educate customers on banking products.
• Identify customer needs and recommend products across lines of business.
• Generate referrals across business lines and contribute to branch goals.
• Open accounts and assist with loan applications.
• Process teller transactions and balance accurately.
• Perform account maintenance and issue debit cards.
• Participate in training and marketing initiatives; support branch operations and cross-training.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

NMLS registration

Education

High school diploma or equivalent

Job description

BayCoast Bank – Pleasant St Branch is hiring a Universal Banker to deliver high-quality customer service and transactional banking support. You will work under the Branch Manager to open accounts, process transactions, and identify opportunities to help customers meet their financial goals.

The role emphasizes customer relationships, cross-selling, and teamwork, with evening/weekend flexibility and a path for career growth at a well-established regional bank.