Universal Banker: Customer Growth & Service Pro

SouthState Bank Corporation; Richmond (VA); On-site; USD 39,000 - 58,000; Full time

Job summary

SouthState Bank seeks a Universal Banker who serves as a single point of contact for customers in the branch, performing teller and FSR duties to deliver exceptional service and support transactional and account management needs.

This role emphasizes cash handling, customer service, and sales, with focus on identifying opportunities to expand relationships while complying with banking regulations and internal policies.

Qualifications

• High School diploma or equivalent.
• Cash handling experience preferred.
• Strong customer service and sales skills.
• Ability to read, write, speak, and understand English.

Responsibilities

• Serves customers quickly, accurately, and confidentially according to service standards.
• Processes transactions for savings, checking, and loan accounts.
• Opens new deposit accounts and explains bank products.
• Identifies opportunities to deepen customer relationships and makes referrals.
• Maintains a neat and orderly work area and follows security procedures.

Skills

Cash handling

Customer service

Sales

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank seeks a Universal Banker who serves as a single point of contact for customers in the branch, performing teller and FSR duties to deliver exceptional service and support transactional and account management needs.

This role emphasizes cash handling, customer service, and sales, with focus on identifying opportunities to expand relationships while complying with banking regulations and internal policies.