Senior Universal Banker — Customer Solutions Leader

Plimoth Investment Advisors; Cranston (RI); On-site; USD 28,000 - 35,000; Full time

Job summary

BayCoast Bank’s Cranston branch is seeking a Float Senior Universal Banker to deliver exceptional customer service, open accounts, and process transactions while promoting bank products. This full‑time role emphasizes strong interpersonal skills and cash handling experience within a community bank setting.

Under the Branch Manager, you will support branch operations, engage customers to identify financial needs, and use tools like Salesforce to track leads and opportunities, contributing to

Qualifications

• High school or some college preferred.
• Minimum of 4 months sales/customer service experience in a retail environment.
• Previous banking and/or cash handling experience necessary.
• A self-motivator with strong interpersonal skills and a positive attitude.

Responsibilities

• Be the face of BayCoast Bank, presenting a professional, friendly and helpful appearance with every interaction.
• Accurately processes various customer transactions.
• Open new accounts and assist customers with banking needs.
• Cross-sell bank products and services to meet customer goals.
• Maintain accuracy and organization in branch operations.

Skills

Sales experience

Customer service

Cash handling

Interpersonal skills

Education

High school or some college

Job description

BayCoast Bank’s Cranston branch is seeking a Float Senior Universal Banker to deliver exceptional customer service, open accounts, and process transactions while promoting bank products. This full‑time role emphasizes strong interpersonal skills and cash handling experience within a community bank setting.

Under the Branch Manager, you will support branch operations, engage customers to identify financial needs, and use tools like Salesforce to track leads and opportunities, contributing to