Service Drive Supervisor: Lead & Develop Auto Team

Volvo Cars Brooklyn; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Training programs

Safety-focused team

Job summary

Volvo Cars Brooklyn is seeking a reliable and motivated Service Valet Supervisor to assist with the management of daily Service Drive operations at our dealership in Brooklyn, New York. This hands-on leadership role focuses on safety, service quality, and efficiency while supervising attendants and ensuring client satisfaction.

The ideal candidate is a hands-on leader who builds strong teams and maintains high operational standards, with opportunities for advancement within the company.

Qualifications

• Previous supervisory or team lead experience preferred.
• Professional attitude and the ability to deliver best-in-class customer service.
• Reliable transportation to and from work daily.
• Must be 21 years or older and have a valid driver's license.
• Ability to work flexible schedules including some weekends.

Responsibilities

• Supervise daily service operations and staff performance.
• Coordinate scheduling and fill shift vacancies.
• Ensure Service location opens and closes on time.
• Conduct daily safety reviews and maintain a clean, professional environment.
• Enforce company policies and administer corrective actions.
• Provide updates to management regarding operations and staffing.
• Mentor and train employees for professional development.
• Maintain strong client relationships and address concerns promptly.
• Prepare and submit shift logs, reports, and time/attendance records.
• Support Managers with payroll, scheduling, and operational reporting.

Skills

Supervisory experience

Team leadership

Customer service

Positive attitude

Reliable transportation

Valid driver's license

21 years or older

Flexible schedules

Job description

Volvo Cars Brooklyn is seeking a reliable and motivated Service Valet Supervisor to assist with the management of daily Service Drive operations at our dealership in Brooklyn, New York. This hands-on leadership role focuses on safety, service quality, and efficiency while supervising attendants and ensuring client satisfaction.

The ideal candidate is a hands-on leader who builds strong teams and maintains high operational standards, with opportunities for advancement within the company.