Service Drive Porter: Customer-Focused Vehicle Flow

Momentum BMW; Long Beach (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Momentum BMW in Long Beach, CA is seeking a Service Greeter/Porter to help move customer vehicles, maintain an orderly service parking area, and enhance overall service flow. You will greet customers, log vehicle details, and assist with vehicle movement while upholding safety and professionalism.

The role emphasizes courteous customer interaction, attention to vehicle condition during check-in, and supporting the Service Advisors and technicians to ensure smooth operations.

Qualifications

• All applicants must be authorized to work in the USA.
• Must follow all safety policies and procedures.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude and directs them appropriately.
• Records customer name, VIN, tag number, mileage and any vehicle damage during walk-around.
• Controls service traffic flow and parking; assists with loaner vehicles as needed.
• Parks vehicles after they have been written up and drives vehicles to and from service lanes and parking lot as required.
• Maintains a clean, safe service drive area free of trash and debris.

Job description

Momentum BMW in Long Beach, CA is seeking a Service Greeter/Porter to help move customer vehicles, maintain an orderly service parking area, and enhance overall service flow. You will greet customers, log vehicle details, and assist with vehicle movement while upholding safety and professionalism.

The role emphasizes courteous customer interaction, attention to vehicle condition during check-in, and supporting the Service Advisors and technicians to ensure smooth operations.