Service Drive Leader: Drive World-Class Service

Romain Cross Pointe Auto Park; Evansville (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Romain Cross Pointe Auto Park in Evansville seeks an Assistant Service Manager to oversee service operations and enhance customer satisfaction. The role requires effective supervision of team members to ensure operational goals are achieved and customers receive exceptional service.

The ideal candidate will have a high school diploma, extensive experience in service roles, and strong communication skills. A valid driver's license is necessary. Join us to cultivate a performance-driven culture!

Qualifications

• 3+ years of experience as an Assistant Service Manager or Service Advisor is required.
• Previous supervisory experience is preferred.
• Must possess and maintain a valid driver's license with an acceptable driving record.

Responsibilities

• Supervise the Assistant Service Managers to ensure efficient service operations.
• Monitor and maintain Customer Satisfaction Index scores.
• Address customer concerns to ensure a world-class service experience.
• Conduct performance appraisals and ensure training requirements.

Skills

Customer service skills

Sales skills

Communication skills

Analytical skills

Energy

Education

High school diploma or equivalent

2-year associate degree or equivalent

Tools

Microsoft Office

Dealership Management Systems

Job description

Romain Cross Pointe Auto Park in Evansville seeks an Assistant Service Manager to oversee service operations and enhance customer satisfaction. The role requires effective supervision of team members to ensure operational goals are achieved and customers receive exceptional service.

The ideal candidate will have a high school diploma, extensive experience in service roles, and strong communication skills. A valid driver's license is necessary. Join us to cultivate a performance-driven culture!