Service Valet/Porter: Guest Experience & Vehicle Flow

Lhmford; Mesa (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid holidays & paid time off

Paid training

401k with company match

Health savings

Job summary

Asbury Automotive Group in Mesa, AZ seeks a Service Valet/Porter to be the first point of contact for guests arriving for service. You will greet customers, collect vehicle information, and move cars between the service drive and shop while maintaining safety and organization.

Responsibilities include assisting the Service Advisor, safeguarding keys, and promoting a positive guest experience. The role requires outdoor work, a valid license, and a customer-focused attitude.

Qualifications

• Ability to operate manual transmission is highly preferred
• Must be a minimum of eighteen years of age
• Must have a valid driver's license
• Must be able to pass pre-employment screening (background and drug test)

Responsibilities

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
• Assist the Service Advisor in helping customers while maintaining organization in the service drive
• Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
• Retain keys according to departmental safeguard procedures
• Actively promote effective working relationships with associates and departments in the dealership
• Follow dealership specific procedures for active vehicle delivery of the customers vehicleresulting in return visits and admirable (CSI) Customer Satisfaction Index
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
• Ability to work outdoors and on your feet for extended periods of time

Job description

Asbury Automotive Group in Mesa, AZ seeks a Service Valet/Porter to be the first point of contact for guests arriving for service. You will greet customers, collect vehicle information, and move cars between the service drive and shop while maintaining safety and organization.

Responsibilities include assisting the Service Advisor, safeguarding keys, and promoting a positive guest experience. The role requires outdoor work, a valid license, and a customer-focused attitude.