Service Dispatcher: Scheduling & Logistics Pro

Meenan; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Retirement Savings

Job summary

Meenan is seeking a Service Dispatcher in Hopewell Junction, NY to coordinate scheduling and service delivery. You will prepare records and distribute work orders to Service Technicians using our scheduling tools, while keeping customers informed and ensuring timely responses.

The role requires strong verbal and written communication, attention to detail, and the ability to work independently or in a team. Prior dispatch or customer service experience is a plus, with full-time hours and benefits

Qualifications

• Strong verbal and written communication skills are required.
• Ability to work independently and in a team.
• Detail-oriented with flexible and adaptive nature.
• Dispatch or customer service experience is a plus.

Responsibilities

• Schedule service calls and prepare work orders for technicians.
• Review service monitor to ensure proper dispatch.
• Communicate with other dispatchers, technicians and departments.

Skills

Verbal communication

Written communication

Interpersonal skills

Active listening

Education

High School Diploma or Equivalent

Tools

MS Office Suite

MS Outlook

Web navigation

Job description

Meenan is seeking a Service Dispatcher in Hopewell Junction, NY to coordinate scheduling and service delivery. You will prepare records and distribute work orders to Service Technicians using our scheduling tools, while keeping customers informed and ensuring timely responses.

The role requires strong verbal and written communication, attention to detail, and the ability to work independently or in a team. Prior dispatch or customer service experience is a plus, with full-time hours and benefits