Service Dispatcher & Scheduler — Drive Client Success

Everon; Novi (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Everon in Novi, MI seeks an experienced administrative coordinator to schedule service appointments and inspections, dispatch technicians, and review billing and contract paperwork. You’ll support warehouse/office functions and help maintain accurate records daily.

The role requires 3+ years in admin within a sales or service environment, proficiency in Microsoft Office, and strong organization and communication skills. This is a full-time, on-site position.

Qualifications

• 3+ years of experience performing administrative duties in a sales or service environment.
• Strong Microsoft Office skills (Word, Excel, PowerPoint).
• ERP systems experience preferred.

Responsibilities

• Schedule appointments and dispatch technicians for service and inspections to maximize productivity.
• Create work orders, provide status updates to customers, and follow up with technicians.
• Review and close work orders; complete contract paperwork and QC paperwork.
• Schedule sub-contractors and coordinate with Sales, Project Managers and technicians.

Skills

Administrative duties

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Everon in Novi, MI seeks an experienced administrative coordinator to schedule service appointments and inspections, dispatch technicians, and review billing and contract paperwork. You’ll support warehouse/office functions and help maintain accurate records daily.

The role requires 3+ years in admin within a sales or service environment, proficiency in Microsoft Office, and strong organization and communication skills. This is a full-time, on-site position.