Service Dispatcher — Fast-Paced Scheduling & Technician Matching

Peaden Air Conditioning Plumbing and Electrical; Panama City (FL); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company paid long-term disability and life insurance

Paid time off starting your first day

401k Plan with a company match

Paid parental leave after 1 year

Job summary

Peaden Air Conditioning Plumbing and Electrical seeks a dispatcher to evaluate customer calls and match technicians to jobs. Responsibilities include ensuring quality customer experience, training new dispatchers, and providing updates to customers on technicians' progress. The role offers competitive pay, medical benefits, and a supportive team environment. Join us to build life-long friendships and a fulfilling career in a company that values its team members.

Responsibilities

• Evaluate customer calls and match the right technician to every job.
• Ensure a quality customer experience by relaying detailed and accurate information.
• Record and report the service calls.
• Provide one-on-one training of new dispatchers.
• Update customers throughout the day on the technician's progress.

Job description

Peaden Air Conditioning Plumbing and Electrical seeks a dispatcher to evaluate customer calls and match technicians to jobs. Responsibilities include ensuring quality customer experience, training new dispatchers, and providing updates to customers on technicians' progress. The role offers competitive pay, medical benefits, and a supportive team environment. Join us to build life-long friendships and a fulfilling career in a company that values its team members.