Service Dispatcher

Ultimate Staffing Services; New Palestine (IN); Presencial; USD 43.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Weekends off

Descripción de la vacante

Ultimate Staffing Services is seeking a Service Dispatcher in New Palestine, Indiana. This contract/short-term role (2-3 months, possible hire) runs Mon-Fri, 8am-4pm, in office, with a pay rate of $31-$33 per hour.

You will handle customer inquiries, log issues, and coordinate with repair technicians, using CRM tools to document all communications and outcomes.

Formación

• 3+ years of customer service phone experience.
• CRM experience (Salesforce preferred).
• Proficient in Microsoft Outlook.
• Strong communication and attention to detail.
• Self-motivated and team player in a fast-paced environment.

Responsabilidades

• Responds promptly to customer inquiries.
• Receives incoming calls reporting repair issues for commercial trash and waste compactors.
• Assists customers with troubleshooting and resolving service-related issues.
• Communicates with a network of repair techs and coordinates between customer and technician until repair is complete.
• Documents in CRM database.

Conocimientos

Customer service

Microsoft Outlook

CRM experience (Salesforce)

Communication

Attention to detail

Self-motivated

Team player

Herramientas

Salesforce

Outlook

Descripción del empleo

Service Dispatcher (JN -082026-429578) New Palestine, Indiana

Service Dispatcher

Shifts/Pay

Contract/short term position, 2-3 months, possible hire at end of assignment

Mon-Fri, 8am-4pm, in office

$31-$33 hr

What You’ll Do

• Responds promptly to customer inquiries.
• Receives incoming customer calls reporting repair issues needed for commercial trash and waste compactors.
• Assists customers with troubleshooting and resolving service-related issues.
• Communicates with network of repair techs and manages all communications between customer and technician until equipment is fixed.
• Documents in CRM database.

What You’ll Need

• 3+ years of Customer Service phone experience
• Microsoft Outlook
• CRM experience (preferrable Salesforce)
• Strong communication and attention to detail skills
• Self-motivated and strong team player in a fast-paced growth environment

Preferred:

Previous Dispatch experience

Previous Trash/waste industry experience

Accounting software experience

Why Apply?

Competitive Pay

Great work hours and weekends off

May possibly lead to a permanent position