Service Dispatch & Support Specialist ($15+/Commission)

Bud Anderson Home Services; Lowell (AR); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Comprehensive training provided

Job summary

Bud Anderson Home Services in Lowell, Arkansas is seeking a customer-focused individual for a role involving customer inquiries and service dispatching. The ideal candidate will possess strong communication skills and be able to manage tasks efficiently in a fast-paced environment. The position offers comprehensive training and starts at $15 hourly plus commission, contributing to a team dedicated to service excellence in HVAC, plumbing, electrical, and generator services.

Qualifications

• Self-motivated individual with a positive attitude.
• Experience in handling customer inquiries and crisis management.
• Ability to work collaboratively with a remote team.

Responsibilities

• Answer incoming calls from new and existing customers.
• Manage customer concerns, providing information and assistance.
• Schedule service calls and appointments for customers.
• Coordinate and dispatch service technicians to multiple locations.
• Participate in training sessions on company policies and services.

Skills

Strong communication and interpersonal skills

Ability to manage and prioritize tasks

Empathetic and customer-focused approach

Job description

Bud Anderson Home Services in Lowell, Arkansas is seeking a customer-focused individual for a role involving customer inquiries and service dispatching. The ideal candidate will possess strong communication skills and be able to manage tasks efficiently in a fast-paced environment. The position offers comprehensive training and starts at $15 hourly plus commission, contributing to a team dedicated to service excellence in HVAC, plumbing, electrical, and generator services.