Service Dispatch & Scheduling Coordinator

Easy Ice Llc; Town of Florida (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401k Company Match

PTO and Holiday Pay

Fitness Membership Reimbursement

Hands on experience that promotes a成长型

Job summary

Easy Ice is actively seeking a detail-oriented Dispatcher in Coconut Creek, FL to coordinate service and maintenance for field technicians and customers. You will schedule work orders, track parts, and help ensure timely solutions while supporting a growth-focused, collaborative culture.

The role emphasizes accurate planning, strong communication, and a passion for customer service in a fast-paced, team-driven environment.

Qualifications

• Must have a High School Diploma or equivalent and customer service experience.
• Excellent communication and organizational abilities are essential to succeed.
• Proficiency with Microsoft Office applications is preferred.

Responsibilities

• Create and maintain preventative maintenance and service schedules.
• Coordinate work order scheduling with Technicians and customers.
• Maintain inventory and parts used by Field Technicians.
• Follow up with customers regarding maintenance and service needs.

Skills

Customer Service

Phone communication

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Easy Ice is actively seeking a detail-oriented Dispatcher in Coconut Creek, FL to coordinate service and maintenance for field technicians and customers. You will schedule work orders, track parts, and help ensure timely solutions while supporting a growth-focused, collaborative culture.

The role emphasizes accurate planning, strong communication, and a passion for customer service in a fast-paced, team-driven environment.