Service Dispatch & Admin Coordinator

Easy Ice; Town of Florida (NY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

401k Company Match

PTO and Holiday Pay

Fitness Membership Reimbursement

Growth opportunities

Job summary

Easy Ice in Coconut Creek, FL is seeking an Office Administrator/Dispatcher to coordinate service and maintenance for field technicians and customers, ensuring timely flow of information and resources.

The role requires a High School Diploma or equivalent and customer service experience; you will build schedules, maintain inventory, and support a fast-paced, collaborative environment.

Qualifications

• Customer service experience is required.
• Strong organizational and time-management skills.
• Ability to handle stress and resolve problems quickly.

Responsibilities

• Create and maintain preventative maintenance schedule.
• Coordinate work order schedule with Technicians and customers.
• Maintain inventory and parts used by Field Technicians.
• Follow up with customers regarding maintenance.
• Other duties as assigned.

Skills

Customer Service

Team player

Phone etiquette

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Easy Ice in Coconut Creek, FL is seeking an Office Administrator/Dispatcher to coordinate service and maintenance for field technicians and customers, ensuring timely flow of information and resources.

The role requires a High School Diploma or equivalent and customer service experience; you will build schedules, maintain inventory, and support a fast-paced, collaborative environment.