Service Dispatch Coordinator — Profit Sharing & Benefits

The Jamar Company; Duluth (MN); On-site; USD 31,133 - 46,700; Full time

Benefits offered by this job

Comprehensive Health Coverage (Medical, Dental, Vision)

Employer-Paid Coverage (Life, Disability)

401K with Employer Match

Profit Sharing

Generous Paid Time Off

Robust Training/Development Opportunities

Job summary

A regional service provider in Duluth, MN, is looking for a dedicated client service coordinator to facilitate scheduling and enhance service delivery. This role involves acting as the main point of contact for clients, overseeing service requests from start to finish, and ensuring technician assignments are handled efficiently. Ideal candidates should have at least one year of experience in service-oriented environments, strong proficiency in Microsoft Office, and excellent communication skills. Competitive compensation and comprehensive benefits are offered.

Qualifications

• One year or more of experience in a service-oriented business with emphasis on scheduling.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Excellent communication and interpersonal skills.

Responsibilities

• Facilitate crew scheduling for projects and service calls.
• Serve as the primary point of contact for client inquiries.
• Manage service requests using dispatch system.
• Document incoming work requests prior to entering them into software.

Skills

Scheduling and client management

Microsoft Office proficiency

Interpersonal and communication skills

Attention to detail

Organizational skills

Multitasking

Education

One year of experience in a service-oriented business

Tools

CenterPoint

WebApps

Samsara

SharePoint

Job description

A regional service provider in Duluth, MN, is looking for a dedicated client service coordinator to facilitate scheduling and enhance service delivery. This role involves acting as the main point of contact for clients, overseeing service requests from start to finish, and ensuring technician assignments are handled efficiently. Ideal candidates should have at least one year of experience in service-oriented environments, strong proficiency in Microsoft Office, and excellent communication skills. Competitive compensation and comprehensive benefits are offered.