Service Dispatch & Support Coordinator

wmhsolutions; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Stable Monday-Friday schedule

Career growth opportunities

Collaborative team environment

Job summary

WMH Solutions in Charlotte, NC is seeking a Service Support Coordinator to enhance customer experience and support service operations. In this role, you'll act as a vital link between customers and technicians, managing work orders and dispatch functions.

The ideal candidate will have experience in service coordination or customer service, problem-solving skills, and a desire for career growth. Enjoy a stable Monday-Friday schedule with opportunities to transition into leadership within a collaborative team.

Qualifications

• Experience in service coordination, dispatching, or customer service.
• Familiarity with automotive service, heavy equipment, or material handling.
• Ability to stay organized and support a team.

Responsibilities

• Coordinate service activity and manage work orders.
• Support dispatch functions and ensure customer satisfaction.
• Act as a link between technicians, customers, and operations.

Skills

Service coordination

Customer service

Problem-solving

Organizational skills

Job description

WMH Solutions in Charlotte, NC is seeking a Service Support Coordinator to enhance customer experience and support service operations. In this role, you'll act as a vital link between customers and technicians, managing work orders and dispatch functions.

The ideal candidate will have experience in service coordination or customer service, problem-solving skills, and a desire for career growth. Enjoy a stable Monday-Friday schedule with opportunities to transition into leadership within a collaborative team.