Service Dispatch & Field Operations Coordinator

WMH Solutions; Chattanooga (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Company Match

Paid Holidays

Paid Time Off

Professional Development

Job summary

WMH Solutions in Chattanooga, TN is seeking a Service Coordinator/Dispatcher for onsite, full-time work. The role coordinates technician schedules, manages service work orders, and communicates with customers to keep service operations moving efficiently.

You will support billing/documentation and ensure accurate customer and equipment records, while helping technicians stay productive in the field. No two days are the same.

Qualifications

• Minimum high school diploma or GED required.
• Strong organizational and multitasking skills.
• Excellent communication and attention to detail.

Responsibilities

• Coordinate incoming customer service requests and schedule field technicians.
• Open, manage, and close service work orders; ensure accurate documentation and billing info.
• Update customers on service progress and timelines; maintain WIP visibility.

Skills

Service Coordination

Service Dispatch

Customer Service

Multitasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

WMH Solutions in Chattanooga, TN is seeking a Service Coordinator/Dispatcher for onsite, full-time work. The role coordinates technician schedules, manages service work orders, and communicates with customers to keep service operations moving efficiently.

You will support billing/documentation and ensure accurate customer and equipment records, while helping technicians stay productive in the field. No two days are the same.