Service Director: Lead a High-Performance Auto Service Team

Baker Auto Group; Town of Grand Rapids (WI); Sur place; USD 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Health, dental, life and vision insurance

401(k)

Paid Time-Off

Continued professional development

Résumé du poste

Baker Auto Group is seeking an experienced Service Director to manage and elevate their service department in Town of Grand Rapids, Wisconsin. The ideal candidate will have at least 10 years in automotive service, with 5 years in a managerial role. Responsibilities include overseeing staffing, promoting customer satisfaction, and ensuring operational excellence. Benefits include a company vehicle, various insurances, and continued professional development.

Qualifications

• Must have 10 years of experience in the retail automotive service and parts business.
• 5 years of experience as a Service Manager or Director is required.
• A current valid driver’s license and insurability rating is necessary.

Responsabilités

• Oversee staffing and promote associate engagement in the service department.
• Lead in customer satisfaction performance metrics.
• Design and implement processes for optimal service operations.

Connaissances

10 years of experience in retail automotive service

5 years as a Service Manager/Director

Experience with CDK dealer management system

Strong recruiting and training abilities

Formation

High School Diploma or equivalent

College degree (preferred)

Outils

CDK dealer management system

Description du poste

Baker Auto Group is seeking an experienced Service Director to manage and elevate their service department in Town of Grand Rapids, Wisconsin. The ideal candidate will have at least 10 years in automotive service, with 5 years in a managerial role. Responsibilities include overseeing staffing, promoting customer satisfaction, and ensuring operational excellence. Benefits include a company vehicle, various insurances, and continued professional development.