Service Director: Customer Experience Leader

Penske Automotive Group, Inc.; Chantilly (VA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training and development

Job summary

Audi Chantilly is seeking an experienced Service Director to lead the service department and deliver extraordinary customer experiences. This role requires strong leadership, a focus on profitability, and a passion for automotive retail excellence.

Join Penske Automotive Group's Audi Chantilly dealership, a Fortune 500 employer with comprehensive benefits and opportunities for growth. You will coach teams, set goals, and drive world-class service at a premier dealership.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Lead and monitor the performance of the service departments to ensure excellent service to customers while maintaining profitability.
• Motivate and develop team members to deliver world-class service and customer experiences.

Skills

Leadership

Customer service

Communication

Team leadership

Job description

Audi Chantilly is seeking an experienced Service Director to lead the service department and deliver extraordinary customer experiences. This role requires strong leadership, a focus on profitability, and a passion for automotive retail excellence.

Join Penske Automotive Group's Audi Chantilly dealership, a Fortune 500 employer with comprehensive benefits and opportunities for growth. You will coach teams, set goals, and drive world-class service at a premier dealership.