Service Director

Penske Automotive Group, Inc.; Chantilly (VA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training and development

Job summary

Audi Chantilly is seeking an experienced Service Director to lead the service department and deliver extraordinary customer experiences. This role requires strong leadership, a focus on profitability, and a passion for automotive retail excellence.

Join Penske Automotive Group's Audi Chantilly dealership, a Fortune 500 employer with comprehensive benefits and opportunities for growth. You will coach teams, set goals, and drive world-class service at a premier dealership.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Lead and monitor the performance of the service departments to ensure excellent service to customers while maintaining profitability.
• Motivate and develop team members to deliver world-class service and customer experiences.

Skills

Leadership

Customer service

Communication

Team leadership

Job description

Audi Chantilly is looking for an experienced Service Director to join our team and help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Service Director motivates and monitors the performance of the service departments to ensure excellent service to customers while maintaining profitability.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

• Proudly named to Glassdoor's Best Places to Work

• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.

• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

• Excellent communication, interpersonal and organizational skills.

• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their ownership.

• Excellence: Provide an unparalleled level of expertise, run an efficient service department focusing on customer satisfaction while ensuring profitability.

• Proven management leadership, with successful experience in automotive retail management.

• Leadership: Ensure service and parts teams are motivated and trained, set goals based on individual skill levels, and maintain a positive environment to promote employee morale.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Type: Full-time

Dealership: Audi Chantilly

Location Address: 14839 Stonecroft Center Court

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.