SERVICE DEVELOPMENT REPRESENTATIVE- WHITE TERRITORY

Freedom Behavioral Hospital Greenville; Jackson (MS); On-site; USD 48,000 - 72,000; Full time

Job summary

Freedom Behavioral Hospital is seeking a Service Development Representative to build and maintain referral relationships with healthcare providers and community partners, serving as a liaison between sources and the facility to ensure awareness of services and continuity of care.

You will collaborate with medical and clinical staff to identify educational needs, develop an annual education calendar, promote services ethically, and travel daily within your territory to meet goals.

Qualifications

• Bachelor’s degree preferred in marketing, business development, or related field.
• Two years of healthcare sales, admissions, business development, or marketing experience.
• Experience in relationship building and customer service or clinical education.
• Proficient with tablets, smartphones, and web-based applications; basic Word/Excel knowledge.

Responsibilities

• Develop and maintain referral relationships with healthcare providers and community partners.
• Serve as a liaison between referral sources and the facility.
• Identify community educational needs and coordinate educational initiatives.
• Promote hospital services in a professional and ethical manner.
• Prospect assigned territory to identify new referral opportunities.
• Meet or exceed established monthly activity and performance goals.
• Utilize web-based systems and Microsoft Office tools for documentation and reporting.
• Travel daily within the assigned territory as required.

Skills

Relationship building

Customer service

Communication

Presentation

Organizational skills

Education

Bachelor's degree

Marketing/Business development degree preferred

Tools

Microsoft Word

Microsoft Excel

Web-based applications

Tablets

Smartphones

Job description

Service Development Representative

Freedom Behavioral Hospital

Freedom Behavioral is currently accepting resumes for future openings on our Service Development team. The Service Development Representative is responsible for developing and maintaining referral relationships within the community and serving as a liaison between the facility and external providers to ensure awareness of services and continuity of care.

This role collaborates with the Medical Director, Program Administrator, clinical staff, and community partners to identify educational needs, develop an annual education calendar, and enhance community understanding of mental health services. The position also supports case management-related functions within the community and facilitates smooth transitions across levels of care.

Primary Responsibilities

• Develop and maintain referral relationships with healthcare providers and community partners
• Serve as a liaison between referral sources and the facility
• Identify community educational needs and coordinate educational initiatives
• Promote hospital services in a professional and ethical manner
• Prospect assigned territory to identify new referral opportunities
• Meet or exceed established monthly activity and performance goals
• Utilize web-based systems and Microsoft Office tools for documentation and reporting
• Travel daily within the assigned territory as required

Preferred Knowledge, Skills, and Experience

Education

• Bachelor’s degree in marketing, Business Development, or related field preferred
• Relevant healthcare marketing or business development experience may be considered in lieu of degree

Experience

• Minimum of two (2) years of experience in healthcare sales, admissions, business development, or marketing
• Proven experience in relationship building, customer service, or clinical education

Skills & Requirements

• Proficient with tablets, smartphones, and web-based applications
• Working knowledge of Microsoft Word and Excel
• Ability to provide professional education regarding hospital services
• Strong organizational, communication, and presentation skills
• Ability to prospect and develop new referral sources
• Dependable transportation with valid driver’s license and proof of insurance
• Professional appearance and conduct
• Ability to meet or exceed performance expectations

Equal Employment Opportunity

Freedom Behavioral provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.