Service Development Representative

Lakeside International, L.L.C.; Milwaukee (WI); On-site; USD 70,000 - 80,000; Full time

Job summary

Lakeside International, L.L.C. seeks a Service Development Representative in Milwaukee to support profitable growth by generating maintenance and repair revenue. The role entails developing relationships with multi-location customer accounts, collaborating with stakeholders, and providing tailored solutions. The candidate should possess 1-3 years of relevant experience, effective communication skills, and be comfortable in a sales environment. Compensation ranges from $70,000 to $80,000 annually.

Qualifications

• 1-3 years in sales, business development or marketing type role.
• Ability to communicate effectively in writing, over the phone, and in person.
• Comfortable soliciting new business and meeting new people.
• Flexible with the ability to work with a variety of customers and their needs.

Responsibilities

• Identify potential customers and build relationships with key accounts.
• Make customer calls/visits to increase overall market penetration.
• Collaborate to provide comprehensive solutions for customers.
• Continuously research market trends to identify potential customers.

Skills

Effective communication

Relationship building

Sales skills

Organizational skills

Time management

Industry knowledge

Education

High school diploma or equivalent

Job description

Service Development Representative

Department: Service

Employment Type: Full Time

Location: Milwaukee

Compensation: $70,000 - $80,000 / year

Description

Service Development Representative supports profitable growth of the service department by proactively generating new maintenance and repair revenue. This role is responsible for developing and expanding relationships with larger, multi-location customer accounts across the Lakeside territory. The Service Development Representative partners closely with internal stakeholders to identify opportunities, understand customer operating needs, and present a broad portfolio of service solutions—including preventive maintenance programs, repair planning, and uptime-focused support—tailored to each customer’s business.

Responsibilities

• Identify potential customers, build and expand relationships with key accounts through customer visits, direct marketing, and cold calls. Establishing positive first impressions and building rapport.
• Make customer calls/ visits with service, parts, and sales staff to increase overall market penetration.
• Collaborating effectively to provide comprehensive solutions and enhance customer experience.
• Representing Lakeside professionally, ethically in all interactions with potential customers, building trust and credibility.
• Continuously research and analyze markets to identify potential customers and understand their needs.
• Stay informed on industry trends, competitor activities and new products/service offerings to effectively communicate the value proposition to potential customers.
• Adapt to evolving needs of the organization and undertake additional responsibilities as required.

Qualifications

• 1-3 years in sales, business development or marketing type role
• Ability to communicate effectively in writing, over the phone, and in person
• Comfortable soliciting new business and meeting new people
• Ability to communicate strategically and creatively
• Flexible with the ability to work with a variety of customers and their needs
• Disciplined, with good organizational and time management skills
• Intermediate computer skills and the ability to work with dealership systems
• A high school diploma or equivalent
• Knowledge of the transportation/ truck industry
• Valid driver’s license