Service Desk Welcome Specialist

Inchcape Motors Finland Oy; Tamuning (GU); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health and Life Insurance

Retirement Savings Plan

Employee Discount Program

Fuel Discount

Training & Development

Job summary

Inchcape Guam is seeking a friendly Greeter to join our service team. You will be the first point of contact for customers, helping with check-in, guiding to the right service advisor, and answering basic questions to create a welcoming experience.

The ideal candidate has a high school diploma, 1–2 years in customer service, strong communication, and the ability to multitask in a fast-paced environment. We offer PTO, insurance, retirement plans, employee discounts, fuel programs, and development

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of customer service experience preferred.

Responsibilities

• Welcome customers professionally and assist with the vehicle service check-in process.
• Direct customers to the appropriate Service Advisor or department based on their needs.
• Provide information on service processes, estimated wait times, promotions, and amenities.
• Maintain customer waiting and refreshment areas to ensure a clean and comfortable environment.
• Assist with vehicle tagging, service write-ups, and retrieval of completed vehicles.
• Support clerical and administrative tasks including answering phones, filing, and preparing paperwork.
• Assist the service team with daily operational support and customer communication.

Skills

Customer service

Communication skills

Multitasking

Professionalism

Education

High School Diploma

Tools

Office equipment

Job description

Inchcape Guam is seeking a friendly Greeter to join our service team. You will be the first point of contact for customers, helping with check-in, guiding to the right service advisor, and answering basic questions to create a welcoming experience.

The ideal candidate has a high school diploma, 1–2 years in customer service, strong communication, and the ability to multitask in a fast-paced environment. We offer PTO, insurance, retirement plans, employee discounts, fuel programs, and development