Front Desk Service Greeter & Guest Experience

Anderson Automotive Group; Fredericksburg (CA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Culture of caring

Leadership development

401k plan with company match

Health benefits including telehealth

Bonuses and recognition programs

Paid time off and vacation

Maternity/paternity leave

Employee discounts

Job summary

Anderson Automotive Group welcomes a Service Greeter to be the first contact for guests bringing their vehicles in for service. You will create a welcoming, professional experience and help coordinate the flow in the service lane.

The role requires friendly communication, good organizational skills, and a courteous demeanor. Bi-lingual is a plus, and a high school diploma or equivalent is required to join our team.

Qualifications

• Friendly and outgoing personality suited to customer service.
• Strong communication and organizational skills; bilingual is a plus.
• Greet customers and assist when vehicles enter the service lane.
• Move the customer's vehicle from the service drive.
• Valid driver’s license with acceptable motor vehicle record.
• High school diploma or equivalent required.

Responsibilities

• Greet guests and act as the first point of contact at the service lane.
• Assist customers through the check-in process for service and maintenance.
• Maintain a welcoming and professional reception area.

Skills

Customer service

Communication

Organizational skills

Bi-lingual

Education

High school diploma or equivalent

Job description

Anderson Automotive Group welcomes a Service Greeter to be the first contact for guests bringing their vehicles in for service. You will create a welcoming, professional experience and help coordinate the flow in the service lane.

The role requires friendly communication, good organizational skills, and a courteous demeanor. Bi-lingual is a plus, and a high school diploma or equivalent is required to join our team.