Service Admin — Customer Care & Payments

inchcape; Tamuning (GU); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health and Life Insurance

Retirement Savings Plan

Employee Discount Program

Fuel Discount

Additional Leave Benefits

Annual Salary Reviews

Training & Professional Travel

Job summary

Inchcape Guam is seeking a detail-oriented Service Admin to support daily operations in our Guam service team. You will handle administrative tasks, cashiering, and customer service, acting as a primary contact for customers and ensuring accurate documentation and payments.

Ideal candidates have 1-2 years in admin or customer service, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• 1-2 years of experience in administrative support, cashiering, or customer service preferred
• Strong customer service and communication skills
• Excellent attention to detail and organizational abilities
• Comfortable handling cash, credit card transactions, and financial records
• Proficient with computers and standard office applications
• Ability to multitask and work effectively in a fast-paced environment
• Reliable, professional, and team-oriented
• Valid Guam Driver's License required

Responsibilities

• Greet customers professionally in person and over the phone while providing outstanding customer service
• Assist customers with service-related inquiries, appointment coordination, and vehicle pickup notifications
• Process customer payments accurately and maintain proper financial and repair order records
• Prepare daily deposits and ensure all transactions are correctly documented and reconciled
• Maintain and organize service documents, repair orders, vendor invoices, and customer records
• Support Service Advisors and other team members with administrative tasks and department coordination
• Attend meetings, training sessions, and assist with additional projects to support service operations

Skills

Customer service

Cashiering

Administrative support

Attention to detail

Organizational skills

Multitasking

Communication skills

Team-oriented

Education

High School Diploma or equivalent

Job description

Inchcape Guam is seeking a detail-oriented Service Admin to support daily operations in our Guam service team. You will handle administrative tasks, cashiering, and customer service, acting as a primary contact for customers and ensuring accurate documentation and payments.

Ideal candidates have 1-2 years in admin or customer service, strong communication, and the ability to multitask in a fast-paced environment.