Service Desk Part Time evenings

Healthtrax; Avon (CT); On-site; USD 23,419 - 27,552; Part time

Job summary

Healthtrax is seeking a friendly Service Desk Receptionist for evenings and weekends at our Avon, CT center. You will greet members, answer questions, and provide efficient service in person or by phone.

The role includes light center maintenance, lounge upkeep, and towel laundry, with opportunities to learn membership sales. A positive attitude and teamwork are essential for success in our fast-paced wellness environment.

Qualifications

• Experience in customer service environments is preferred.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, team-oriented setting.

Responsibilities

• Provide friendly customer service in person or over the phone.
• Assist with reception duties and maintain the member lounge and towels.
• Promote and share information about center programs and services.
• Support membership sales and learn the sales process.

Skills

Customer service

Communication

Problem solving

Teamwork

Job description

# Service Desk evenings / weekendsPart Time • Avon, CT*Does everyone tell you how friendly you are? Do you enjoy helping people and making them feel welcomed? This is the customer service role for you.*The **Service Desk is the hub for customer service, fitness & wellness program information**. You are the first and last impression of our business. The Service Desk Receptionist provides immediate, efficient and friendly customer service in person or over the phone. This position is also responsible for general maintenance and cleaning of the reception, member lounge, spot checking throughout the center and towel laundry upkeep. The Service Desk Receptionist is essential to the promotion and information sharing of all center programs and services.Our ideal candidate has previous experience in customer service and ideally ability to learn or do membership sales. This position requires prolonged periods of standing. The candidate demonstrates a can do attitude with common sense, effective written and verbal communication, interpersonal, problem solving, coordination of multiple activities and conflict resolution skills. Must abide by Healthtrax Employee Handbook, be a team player, have strong communication skills and professionalism at all time.Candidates must have the ability to work in a fast-paced, results-oriented environment have a commitment to fitness and wellness and continuous learning; have an understanding for the bottom-line and business approach to job performance.Flexible schedule, hours vary by center.*Join the leader in fitness. Since 1979, Healthtrax Fitness & Wellness has been providing fitness and wellness solutions for individuals and employers and is looking for people passionate about fitness and customer service excellence to join our team.*Compensation: $17.00 - $20.00 per hour We believe regular exercise is medicine for a strong immune system and optimal mental health. We envision a society where personal healthcare responsibility is the norm, not the exception. Where people are informed and motivated to practice good lifestyle habits including a quality fitness regime. At Healthtrax, we see ourselves as a vital part of this transformation and have a sense of contribution that validates that the work we do to ensure safe, clean facilities is part of a worthwhile journey. Join our journey. Bring your passion to our team.