Front Desk Attendant

Health Fitness Corporation; Cambridge (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

HealthFitness, a trusted leader in fitness solutions, is seeking a friendly Front Desk Attendant in Cambridge, MA. This part-time role handles guest check-ins, member assistance, and information dissemination to create a positive facility experience. CPR/AED and First Aid certifications are required within 30 days of hire.

The position offers 4–10 hours per week across mornings, evenings, and weekends, with a competitive hourly wage and supportive work environment.

Qualifications

• High School Diploma or GED required.
• Previous customer service experience a plus.
• Adult CPR/AED and First Aid certifications required within 30 days of hire.

Responsibilities

• Greet and check in members and guests.
• Provide program information and assist with memberships.
• Answer questions and monitor facility access for a welcoming experience.
• Support daily facility operations and ensure high levels of customer service.

Skills

Customer service

Communication

Guest services

Friendly demeanor

Education

CPR/AED and First Aid certifications

Job description

Front Desk Attendant# Careers## Front Desk AttendantApply: Cambridge, MA: Part time: Posted Today: 107200HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.**About the role**Harvard Recreation, managed by HealthFitness, is seeking a friendly, reliable **Front Desk Attendant** to provide exceptional customer service and support daily facility operations. As the first point of contact for members and guests, you'll help create a welcoming and positive experience while assisting with check-ins, answering questions, and monitoring facility access. **Part-Time:** 4–10 hours per week **Available Shifts:*** Mornings: 5:45 a.m. – 9:00 a.m.* Evenings: 8:00 p.m. – 11:00 p.m.* Weekends: 9:00 a.m. – 11:00 p.m.Greet, check-in and assist customers. Provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.Minimum Requirements* High School Diploma or GED required.* Previous customer service experience a plus.* Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.The compensation for this role is $15.00 per hour. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market.Brand: HealthFitnessHealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.