Service Desk Cashier & Receptionist

Malloy Toyota of Winchester; Winchester (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Malloy Toyota of Winchester is seeking a dependable, professional Cashier/Receptionist to join the Service Department. The role focuses on delivering outstanding customer service, handling payments, and assisting with service-related inquiries in a busy shop.

Responsibilities include answering calls, scheduling appointments, using Reynolds and Reynolds software, and supporting the office team. This is a full-time position with starting pay at $15.00 per hour.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills and ability to learn new software.
• Dependable, professional, and punctual.
• Team player with attention to detail.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Schedule and coordinate service appointments.
• Assist customers with basic service questions.
• Process customer payments and cashier transactions.
• Provide excellent customer service in person and by phone.
• Utilize Reynolds and Reynolds dealership management system.
• Support the office team with administrative tasks.
• Shuttle customers as needed.
• Light cleaning of rental vehicles when returned.
• Maintain a clean, organized work area.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Punctuality

Basic computer skills

Learning new software

Dependable

Tools

Reynolds & Reynolds

Job description

Malloy Toyota of Winchester is seeking a dependable, professional Cashier/Receptionist to join the Service Department. The role focuses on delivering outstanding customer service, handling payments, and assisting with service-related inquiries in a busy shop.

Responsibilities include answering calls, scheduling appointments, using Reynolds and Reynolds software, and supporting the office team. This is a full-time position with starting pay at $15.00 per hour.