Frontline Service Desk Associate: Cashier & Receptionist

Malloy Toyota; Winchester (VA); Hybride; USD 18 000 - 25 000; Plein temps

Résumé du poste

Malloy Toyota is seeking a dependable, professional Cashier/Receptionist to join our Service Department in Winchester, VA. Starting pay is $15.00/hour, with responsibilities including answering calls, scheduling service, and processing payments.

The ideal candidate will be organized, customer-focused, and comfortable using dealership software. Previous receptionist or cashier experience is preferred but not required, and the role offers full-time hours in a busy team environment.

Qualifications

• Customer service and communication skills required.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and ability to learn software.
• Dependable, punctual, and professional.
• Experience in receptionist or cashier roles preferred but not required.

Responsabilités

• Answer incoming phone calls promptly and professionally.
• Schedule and coordinate service appointments.
• Assist customers with service-related questions.
• Process cashier transactions.
• Provide excellent customer service in person and on the phone.
• Operate Reynolds and Reynolds system.
• Assist office team with administrative tasks.
• Shuttle customers as needed.
• Light cleaning of rental vehicles on return.
• Maintain a clean, organized workspace; support service operations.
• Work as part of a team to improve department efficiency.

Connaissances

Strong communication

Customer service

Multitasking

Computer skills

Punctual

Team player

Attention to detail

Professionalism

Formation

High school diploma

Outils

Reynolds system

Description du poste

Cashier / Receptionist – Service Department

Malloy Toyota | Full-Time | Starting at $15.00/hour

Malloy Toyota is seeking a dependable, professional, and customer-focused Cashier/Receptionist to join our Service Department. This position is ideal for someone who enjoys working with people, stays organized in a fast-paced environment, and takes pride in providing exceptional customer service.

Responsibilities

• Answer incoming phone calls promptly and professionally
• Schedule and coordinate service appointments
• Assist customers with basic service-related questions
• Process customer payments and cashier transactions
• Provide excellent customer service both in person and over the phone
• Utilize the Reynolds and Reynolds dealership management system
• Support the office team with various administrative tasks
• Shuttle customers as needed
• Light cleaning of rental vehicles as they return.
• Maintain a clean and organized work area and assist with light cleaning
• Work as part of a team to help ensure the Service Department operates efficiently

Qualifications

• Strong communication and customer service skills
• Ability to multitask and remain organized in a fast-paced environment
• Basic computer skills and the ability to learn new software
• Dependable, professional, and punctual
• Positive attitude and willingness to help wherever needed
• Strong work ethic and attention to detail
• Ability to work effectively as part of a team
• Previous receptionist, cashier, customer service, or office experience is preferred, but not required

What We're Looking For

We're looking for someone who is reliable, friendly, organized, and comfortable working with customers. The right candidate will be someone who can stay calm and professional when things get busy, is willing to jump in and help the team, and understands the importance of making every customer feel welcomed and taken care of.

If you're looking for a full-time position with a supportive team environment and enjoy working with people, we'd love to hear from you!