CASHIER/RECEPTION

Malloy Toyota of Winchester; Winchester (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Malloy Toyota of Winchester is seeking a dependable, professional Cashier/Receptionist to join the Service Department. The role focuses on delivering outstanding customer service, handling payments, and assisting with service-related inquiries in a busy shop.

Responsibilities include answering calls, scheduling appointments, using Reynolds and Reynolds software, and supporting the office team. This is a full-time position with starting pay at $15.00 per hour.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills and ability to learn new software.
• Dependable, professional, and punctual.
• Team player with attention to detail.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Schedule and coordinate service appointments.
• Assist customers with basic service questions.
• Process customer payments and cashier transactions.
• Provide excellent customer service in person and by phone.
• Utilize Reynolds and Reynolds dealership management system.
• Support the office team with administrative tasks.
• Shuttle customers as needed.
• Light cleaning of rental vehicles when returned.
• Maintain a clean, organized work area.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Punctuality

Basic computer skills

Learning new software

Dependable

Tools

Reynolds & Reynolds

Job description

Cashier / Receptionist – Service Department

Malloy Toyota | Full-Time | Starting at $15.00/hour

Malloy Toyota is seeking a dependable, professional, and customer-focused Cashier/Receptionist to join our Service Department. This position is ideal for someone who enjoys working with people, stays organized in a fast-paced environment, and takes pride in providing exceptional customer service.

Responsibilities

• Answer incoming phone calls promptly and professionally
• Schedule and coordinate service appointments
• Assist customers with basic service-related questions
• Process customer payments and cashier transactions
• Provide excellent customer service both in person and over the phone
• Utilize the Reynolds and Reynolds dealership management system
• Support the office team with various administrative tasks
• Shuttle customers as needed
• Light cleaning of rental vehicles as they return.
• Maintain a clean and organized work area and assist with light cleaning
• Work as part of a team to help ensure the Service Department operates efficiently

Qualifications

• Strong communication and customer service skills
• Ability to multitask and remain organized in a fast-paced environment
• Basic computer skills and the ability to learn new software
• Dependable, professional, and punctual
• Positive attitude and willingness to help wherever needed
• Strong work ethic and attention to detail
• Ability to work effectively as part of a team
• Previous receptionist, cashier, customer service, or office experience is preferred, but not required

What We're Looking For

We're looking for someone who is reliable, friendly, organized, and comfortable working with customers. The right candidate will be someone who can stay calm and professional when things get busy, is willing to jump in and help the team, and understands the importance of making every customer feel welcomed and taken care of.