Service Dept Lead Receptionist – Growth & Benefits

Holler INFINITI Columbia; Shadow Brook (SC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Flexible Spending Account

Paid Time Off After 6 months

Referral Program

Associate Discount Program

Job summary

Holler INFINITI Columbia in Columbia, SC is seeking a Lead Receptionist to join our Service Department. The role focuses on delivering exceptional customer service, managing phone calls and appointments, and supporting daily administrative tasks to help the service team run smoothly.

The ideal candidate has 2+ years of receptionist or automotive dealership experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 2+ years of prior office, receptionist, or automotive dealership experience required.
• Excellent customer service and communication skills.
• Strong multitasking and organizational abilities.
• Reliable, team-oriented, and able to work in a fast-paced environment.
• Valid driver’s license with an acceptable driving record.
• Health Insurance, Vision Insurance, Life Insurance, Flexible Spending Account, Paid Time Off After 6 months, Referral Program, Associate Discount Program.

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently
• Schedule and manage customer service appointments
• Answer basic customer questions and provide general service information
• Handle cashiering and customer transactions
• Assist with filing, paperwork, and administrative duties
• Support Service Advisors and other department staff as needed
• Help maintain an organized and efficient service department
• Provide welcoming, professional experience for every customer
• Any other task assigned by management

Job description

Holler INFINITI Columbia in Columbia, SC is seeking a Lead Receptionist to join our Service Department. The role focuses on delivering exceptional customer service, managing phone calls and appointments, and supporting daily administrative tasks to help the service team run smoothly.

The ideal candidate has 2+ years of receptionist or automotive dealership experience, strong communication skills, and the ability to multitask in a fast-paced environment.