Lead Receptionist

Holler INFINITI Columbia; Shadow Brook (SC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Flexible Spending Account

Paid Time Off After 6 months

Referral Program

Associate Discount Program

Job summary

Holler INFINITI Columbia in Columbia, SC is seeking a Lead Receptionist to join our Service Department. The role focuses on delivering exceptional customer service, managing phone calls and appointments, and supporting daily administrative tasks to help the service team run smoothly.

The ideal candidate has 2+ years of receptionist or automotive dealership experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 2+ years of prior office, receptionist, or automotive dealership experience required.
• Excellent customer service and communication skills.
• Strong multitasking and organizational abilities.
• Reliable, team-oriented, and able to work in a fast-paced environment.
• Valid driver’s license with an acceptable driving record.
• Health Insurance, Vision Insurance, Life Insurance, Flexible Spending Account, Paid Time Off After 6 months, Referral Program, Associate Discount Program.

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently
• Schedule and manage customer service appointments
• Answer basic customer questions and provide general service information
• Handle cashiering and customer transactions
• Assist with filing, paperwork, and administrative duties
• Support Service Advisors and other department staff as needed
• Help maintain an organized and efficient service department
• Provide welcoming, professional experience for every customer
• Any other task assigned by management

Job description

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Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group has expanded into Columbia, South Carolina with the addition of Holler Nissan of Columbia, Holler INFINITI of Columbia, Holler Nissan of St. Andrews, and Holler Nissan of Lexington. The Holler Classic Family of dealerships now has a total of 17 dealerships (and growing!) serving the Columbia, South Carolina and Central Florida markets. We have been proudly family-owned since 1938 starting in Orlando, FL. Our Buy Smart – Be Happy® brand promises include Our Best Price First, Pure and Simple® and Commission-Free Sales.

Holler INFINITI of Columbia is looking for a Lead Receptionist to join our Service Department. We are looking for a dependable, organized, and customer-focused professional who can provide an exceptional experience to our customers while supporting the daily operations of our service team.

The ideal candidate will have excellent customer service and phone etiquette skills, strong communication abilities, and the ability to multitask in a fast-paced environment. You should be comfortable working independently, staying organized, and working as part of a team. This position also offers opportunities for growth and advancement within the dealership for the right candidate.

Job Expectations:

• Answer and direct incoming phone calls professionally and efficiently
• Schedule and manage customer service appointments
• Answer basic customer questions and provide general service information
• Handle cashiering and customer transactions
• Assist with filing, paperwork, and administrative duties
• Support Service Advisors and other department staff as needed
• Help maintain an organized and efficient service department
• Provide welcoming, professional experience for every customer
• Any other task assigned by management

Minimum Qualifications:

• 2+ years of prior office, receptionist, or automotive dealership experience required
• Excellent customer service and communication skills
• Strong multitasking and organizational abilities
• Reliable, team-oriented, and able to work in a fast-paced environment
• Valid driver’s license with an acceptable driving record
• Health Insurance
• Vision Insurance
• Life Insurance
• Flexible Spending Account
• Paid Time Off After 6 months
• Referral Program
• Associate Discount Program

Supervisory Responsibilities:

• None

Schedule

• Monday–Friday: Two scheduled shifts between 7:00 AM–6:00 PM
• Rotating Saturdays: 7:00 AM–2:00 PM

Pay

• $16–$19 per hour, based on experience and skill level
• Opportunity to earn bonuses
• Opportunities for growth and advancement

Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf